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1800 768 475 (free phone 24/7)
+61 4888 55 333 (office hours)

Terms & Condition

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Use Of Site

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CrispResume's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice . This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal informa tion may be stored by us, under Data Protection Act and will not be passed on or used by any third party unless you authorise us to do so in writing.

Although we endeavor to ensure that all information/advice provided within this website, by CrispResume's and in our consultative approach is fully accurate and up to date, neither we nor any third parties provide any warranty or guaran tee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or error s and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It s hall be your own r esponsibility to ensure that any products, services or information available through this website meet your specific requirem ents. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design , layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of t hese terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

By placing an order for our services you agree to:

We will, upon receipt of your order, ensure that the service you have requested meets your personal needs; if we find that you have selected an option that is not best suited we will advise you of this revision. We will refund the difference/or you agree to pay the additional fee if your service level needs changing - you have the right to cancel your order at this point only (please see Cancellation below.

Once we have accepted your order, we will arrange a telephone consultation with you at a time that suits both parties. This consultation can last between 30 - minutes to 90 - minutes depending on the le vel of CV/Consultation required and is not restricted.

At the point that we have the information required, we will professionally write your CV and email a 'draft' copy to you in ' read only PDF' - if you require any alterations to your CV you will need to advise us within 10 - days of email; we will make any necessary adjustments until you are completely satisfied with your CV or other professionally written service. Once completed, or if we do not hear from you within the 10 - days, we will finalise your orde r and email your CV/other services as a Word Document as well as posting any hard copies/CD if ordered.

We will make any minor adjustments to your CV free of charge for a period of 2 weeks after your order completes, including personal details and/or additional qualifications only. If you require employment history to be amended then this will incur an add itional charge and we can provide a quotation based on your requirements at the time.

Our advice is offered in good faith and is accurate to the best of our knowledge, however, we do not accept liability should you suffer loss or damage as a result of taking this advice.

Cancellation: our services are provided under the Distance Selling Regulations

CrispResume will only agree to a cancellation request if no consultation has been booked and/or completed. In this event a cancellation fee of 20% will be applied to any refund processed to cover administrative and payment processing fees.

Complaints: should you have a complaint or grievance in relation to our processing of your order please forward all details to Samatha at - once received your complaint will be investigated and we will reply to you within 5 - working days

Our Process

Once you submit your order online we’ll schedule a time for a personalized and thorough telephone consultation to get to know you and your career goals better. This initial consultation will last approximately 20-90 minutes. We’ll want to know your goals for your career, positions and/or companies of interest, your employment history-and your passions, talents, and interests.

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Charlotte, Perth

Thanks Team. My career seems to be moving now thanks to your professional writing services. Within one week of floating the new resume, I have 2 interviews scheduled and cant wait to give you the good news.

Vijaya, Melbourne Loved the resume and cover letter I received from Crisp Resume. Andrew Martin, you have done a great job. Just brilliant. Hoping to see good response from the recruiters now.

Chris, Auckland Andrew from Crisp Resume was great to work with, he was able to pull all relevant details from my existing C.V. & turn it into a professional level C.V. I needed to read twice to confirm it was my C.V.

Kinchit, Brisbane Ray is an excellent resume writer. My resume was presented in a professiona manner and I am happy with the outcome. He has done a really good job! Thanks!

Ray, Sydney  Yes, I would  like to put out a word on the new Resume. But the profile writing for my LinkedIn account is a stand out. I am so confident that I have put the URL on my business card. 

Call Us:

24 hours a day, 7 days a week


1800 768 475
(free phone 24/7)

+61 4888 55 333
(office hours)

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