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1800 768 475 (free phone 24/7)
+61 4888 55 333 (office hours)

Our Process


Once you submit your order online we’ll schedule a time for a personalized and thorough telephone consultation with one of our professional resume writers to get to know you and your career goals better. This initial consultation will last approximately 20-90 minutes. We’ll want to know your goals for your career, positions and/or companies of interest, your employment history-and your passions, talents, and interests. When we finish this call you’ll have a good idea of the resume strategy we’re going to use. 

Please note: If you do not have a resume you can submit your LinkedIn URL. In case there is no information you could provide we will send you a questionnaire to give us basic details. 

Resume Creation & Collaboration

We create each resume from scratch, if there are certain design styles you prefer, we can certainly incorporate portions of those elements into your new professionally developed resume. Our goal is that no two resumes ever look or sound alike. This is usually very easy since you have your own unique story and background. 

Once your telephone consultation is complete we’ll put together all the information and start the resume writing and development process. If we have any questions we’ll call or e-mail you to clarify. 

Resume Review & Editing

We’ll send you a Word document proof of the resume for you to review. Take your time to review the resume thoroughly and note any changes you’d like to have made. We edit every day Monday-Friday and can often have your revisions completed and back for your review within 24 hours or less. We don’t limit the number of revisions (within reason)—we just ask that you submit them all at one time. Then we’ll make the changes and send the documents back for your review and approval. 


After you review and approve the changes, we’ll complete one final proofread, finalize the documents, and send them to you in Microsoft Word, PDF, and ATS-Optimized Resume. 

Let’s Get You Out There!

Once your resume and other documents are completed, make sure you’re getting the exposure you need by having your resume distributed to the recruiters in your industry who are filling positions in your area.

Clients Reviews